Email goes straight to the operator.
One person runs the shop. Replies usually go out within one to two business days. For pre-purchase questions, custom-work inquiries, refund requests, or licensing questions, drop a note below or email direct.
Send a note.
Pre-purchase question, refund request, custom-work inquiry, or general feedback. All go to the same inbox.
zwickdemarcus@gmail.com
Best for anything that needs a real reply. The operator (Demarcus) answers personally, usually within one to two business days. Florida time, sole proprietor, no support-ticket queues.
Email the shopGet your files + updates.
Both stores deliver your download instantly. For help finding your files, or free future updates to a template you bought, use the access page.
Go to download accessThe Etsy storefront.
Platform-level buyer protection, Etsy messaging, integrated reviews. Best for buyers who already have an Etsy account.
Visit on EtsyThe Payhip storefront.
Direct from the shop, no Etsy account needed. Best if you’d rather buy direct from the operator.
Visit on PayhipThe refund policy may have it.
Download issues, file formats, and the technical-issue refund window (7 days) are covered on the policy pages.
Read the refund policy